FAQ
Frequently Asked Questions
General Questions
What is EMSense?
EMSense is a foot wellness device designed to provide a soothing and relaxing experience as part of your daily self-care routine.
How often can I use EMSense?
You can enjoy EMSense daily for about 15–30 minutes. It’s designed for regular, everyday use and can easily fit into your morning or evening routine.
When will I feel the effects?
Everyone’s experience is a little different. Many users enjoy a soothing, relaxing sensation during or after their first session.
Using EMSense regularly can help create a familiar, calming comfort as part of your daily routine.
Can I use EMSense while walking or standing?
No, EMSense is intended for use while sitting or reclining. For comfort and proper use, please remain seated and relaxed during your session.
Will EMSense fit my feet?
Yes. EMSense features an adjustable wrap design that fits most foot sizes for both men and women.
The flexible straps allow you to find the fit that feels most comfortable for you.
Health & Safety
Is EMSense a medical device?
No. EMSense is designed for wellness and relaxation purposes only and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Should I consult a healthcare professional before use?
If you have any existing medical conditions or concerns, we recommend checking with your healthcare provider before adding any new device to your routine.
They can provide guidance based on your personal health needs.
EMSense Roll-On
How do I use the EMSense Roll-On?
Simply glide the roll-on applicator across the areas of your feet where you’d like a soothing, refreshing sensation.
You can use it before or after your EMSense massager session, or anytime your feet need a calming moment.
What ingredients are included in EMSense Roll-On?
EMSense Roll-On contains a smooth, lightweight formula made with:
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Purified water
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Carbomer
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Xanthan gum
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Polyvinylpyrrolidone
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Triethanolamine
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Disodium EDTA
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Phenoxyethanol
It also includes:
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Menthol for a light cooling sensation
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Green-lipped mussel extract
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Plant extract to support a calming and refreshing feel
Shipping & Orders
How long does shipping take?
Estimated delivery times vary depending on your location, but most orders arrive within 5–8 business days.
Tracking information is sent once your order ships.
Do you offer international shipping?
Yes. We ship internationally to eligible destinations.
Shipping times may vary depending on customs processing and local carriers.
Can I return my order?
Yes. We offer a 30-day return policy.
Please review our Return & Refund Policy for full details and eligibility requirements.
Contact
How can I contact support?
For any questions or assistance, please contact us at: